Frequently Ask Questions

Window repairs in Brisbane, Ipswich, Bayside and Gold Coast

If you need window repairs or spot a chip in your windscreen and want to get it looked at, then call our expert team at Express Auto Glass Brisbane. We specialise in windscreen repairs and replacements throughout Brisbane, Ipswich, Bayside, Gold Coast and the surrounding suburbs, and can inspect your vehicle and provide a free quote for any work.
 
Not all windscreen chips will require a full replacement service, so if you notice one, then it’s best to call us straightaway, as a simple repair might be all that’s needed. Left intended, chips can soon turn into cracks, which might result in a costlier repair job. With our chip repairs starting from $80, we guarantee great value, so why not give us a call today?
 
We’ve answered some frequently asked questions below for your convenience, but if you’d like to chat to our team, please do get in touch.

Whether it is your front windscreen, side window or rear car glass that needs replacing, our qualified installers have the tools to get the job! First, we remove your old windscreen and discard it. By using the most industry advanced primers and adhesives, we safely install and secure your new piece of glass into your vehicle. Lastly, the new piece of glass is thoroughly cleaned, and any debris or broken glass from the old one is immediately removed. We do recommend you get a car detail to ensure all the very tiny pieces of glass are removed.

Replacing your windscreen or rear screen takes between half an hour to 1 hour to replace. There is also a 1-hour waiting period after installation before you can drive away.

Door glass replacement takes about 45 minutes.

While stone chip repairs only takes 20-40 minutes.

Our highly skilled technicians will have you back on the road in no time.

We sure do! Our technicians work mainly mobile for customer convenience. Replacements and repairs can be carried out at your home or business address.

We provide free, on-the-spot quotes over the phone. On occasions we may ask for a photograph to be sent through, this enables us to provide an accurate quote based off what special features (rain sensors, cameras etc) are applicable to your windscreen.  Our team will immediately let you know what your new windscreen will cost.

Need a quote or want to make a booking outside of business hours?  We are available via email or phone 24 hours a day, 7 days per week.

Yes, we offer a lifetime warranty on the workmanship. If for any reason there is an issue after installation we will send a technician out to inspect and rectify for you within 48 hours.

Our team of awesome technicians can be sent to you in most cases same day or the next day at the latest.

Repairing a chip before it turns into a crack is very important and will save you money in the long run! Repairing prevents further damage, improves safety, means no tampering with the original seal and is cheaper and easier than glass replacement.

How your window looks after the repairs depends on a number of factors, the extent and age of the original damage, the temperature and the size. The repairs will not be completely invisible after the repair, but up to 90% optical clarity can be achieved.

All glazing units fitted into your vehicle must meet the requirements of Australian Design Rule ADR 8/01 and comply with Australian Standard AS/NZS2080:2006 or equivalent International Standards.

Look for a compliance mark as pictured here. Auto safety glass needs to have one to be legally compliant.

We accept cash or debit/credit card.  All of the technicians carry mobile eftpos machines for customer convenience.  We also offer Afterpay and Humm.

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